We collect information needed to operate our website, respond to requests, provide services, process orders, prevent abuse, and improve reliability.
Contact details submitted through forms, email, chat, tickets, or quotation requests.
Service details such as domains, products, migration requirements, billing references, and support context.
Technical metadata such as IP address, referral URL, and basic usage data.
Information handled by connected third-party services such as payment gateways, domain registries, email platforms, or client portals.
How We Use Information
To respond to inquiries, quotations, support requests, migrations, and service issues.
To provision, manage, secure, troubleshoot, and improve services.
To detect fraud, spam, abuse, unauthorized access, and security risks.
To comply with billing, legal, registry, payment, and operational requirements.
Cookies and Similar Technologies
We may use cookies, local storage, analytics, security checks, and similar technologies to keep the site functional, remember preferences, protect forms, and understand website usage. You can control cookies through your browser settings.
Data Sharing
We do not sell personal information. We may share information with service providers only when needed for hosting, billing, email delivery, security verification, domain registration, payment processing, support, analytics, or legal compliance.
Security
We use practical administrative, technical, and operational safeguards to protect information. No internet service is completely risk-free, so customers should also protect account credentials, enable available security features, and avoid sharing sensitive access unnecessarily.
Data Retention
We retain information for as long as needed to provide services, maintain records, resolve disputes, prevent abuse, comply with obligations, and support operational continuity.
Your Choices
You may contact us to request correction or deletion of information where applicable, subject to service, billing, security, legal, registry, or operational retention requirements.
Contact
Privacy questions can be sent to contact@shellsecrets.com.
